![]() If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here. If this is not what you were looking for, explore our knowledge base and search for another article from here. ![]() You now know how to install and use the Blurred Backgrounds App. You have completed another Coviu help article. The setting should remain the same moving forward and should carry across to any consultations you join. You should now have Blurred Backgrounds configured for your account. Once you have made your choice, click the Settings button again to exit the menu.From the background options, you can choose between 3 options:.Scroll down and click Select background.Click the Settings button on the bottom left corner of the call interface.You could also do a test call with a colleague to set it up prior to meeting with a client. If you don't have a User Room, then you may need to do it the next time you are in a Waiting Area call.Enter your User Room by clicking on your name in the left-side menu.Enter your Coviu account as you normally would.To enable the feature, follow these instructions: You can also preview the effect when you are not connected to a call. Its now time to upload the blurred background image in Zoom using the virtual background option. Select the blurred background image you edited. In your Zoom application you should now see a blur option in your background and filters tab. Once successfully installed, you can turn on the Blurred Backgrounds at any time. Make your Zoom meeting more interesting with these virtual backgrounds. How do I use the Blurred Backgrounds App? Click Install and follow the prompts from there.Click the relevant App from the marketplace.Click the Find Apps button on the top right corner.Click Apps on the left side menu (if you cannot see the Apps menu, then you are not the Administrator for your clinic).Log into the Coviu account to which you would like to add the App.Once the App has been added to your Marketplace, you can then follow the below process to access it:.For our Enterprise customers, you will need to request access to an App through your Telehealth Coordinator and your Coviu Account Manager.Simply click the Blurred Backgrounds tile and follow the installation prompts from there. For customers on the Essentials, Standards and Premium plans, you can install the Blurred Backgrounds App from our App Marketplace.How do I install the Blurred Backgrounds App? The Blurred Backgrounds App allows you to apply a background blur effect to your camera view that can assist to obscure your physical location from view, to provide greater visual privacy within your call experience.Įffectively, to your client, guest or patient, everything but your face will be blurred within the camera view as shown in the screen capture below: This capability is not supported on mobile devices such as Android devices, iPhones or iPads.Performance can vary with older devices.Reporting Feature Function and Configuration Introduction to your Enterprise Telehealth Platform
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